T.A.C.T.
Toyota Apprentice Career Training Program

YOUR COMMUNITY NEEDS YOU

We’re behind every errand, every road trip, and every safe drive. Take a peek behind the scenes to see where you fit in.

A male Toyota mentor in a red and black service uniform smiling and talking with a female colleague in a workshop setting.

We’ll Help You Find Your Path.

With the Toyota Apprenticeship Career Training program, we help you be the best technician you can be by developing your technical skills, leadership ability, and ideal career path.

  • Apply for T.A.C.T. after you’re hired and we’ll put you on the path to success.
  • Be paired with a mentor and have education covered by Stevenson-Hendrick Toyota Jacksonville.
  • Gain new certifications and get a pay bump with each one.
Start your career.
Close-up of a female Toyota service technician wearing clear safety glasses and looking forward confidently.

Be Someone’s Hero, Every Day.

We don’t just service vehicles, we help people stay on the road and on their way. You’ll learn skills that will turn someone’s bad day around—and prevent bumpy rides ahead.

Join our community of helpers.
A Toyota service technician in a red and black uniform using a power tool to work on a vehicle's wheel assembly.

Feel Stable, And Supported.

We aren’t just a service department—we’re a team. You’ll find support up and down the ladder, including competitive pay and benefits.

Join our tight-knit team.
A Toyota service employee checking vehicle diagnostics on a portable computer tablet in a service bay.

Do Great Things, Year After Year.

We’re a team of strivers, always looking for ways to improve. Whatever your experience, you’ll find a clear career path with the help you need to build your skills and progress.

Start your journey

Start here, then grow your skills.

Service Porter

Service Porter

Greet customers and get them set up for service.

Experience: 0-1 years

Express Technician

Express Technician

Master light maintenance like oil changes and rotations.

Experience: 0-1 years

Technician

Technician

Diagnose and take on all maintenance tasks and repairs.

Experience: 1-5 years

Master Technician

Master Technician

Take on advanced maintenance tasks and be a mentor.

Experience: 5-15 years

Service Advisor

Service Advisor

Work with customers to assess repairs, check warranties, and write repair orders.

Experience: 1-3 years

Shop Foreman

Shop Foreman

Oversee all work and technicians in the shop.

Experience: 5-10 years

Assistant Service Manager

Assistant Service Manager

Work directly with customers to ensure service is top quality.

Experience: 1-5 years

Service Manager

Service Manager

Oversee the service lanes and ensure service is top quality.

Experience: 4-6 years

Service Director

Service Director

Manage the entire service and details department.

Experience: 5-15 years